Wednesday, July 30, 2008

Error (Exchange is unable to create a public folder tree ) when create a Public Folder database in Exchange Server 2007


 

An new symptom we faced these days, that when you want to create a new Public Folder Database in Exchange 2007, you will get error message like this one "Exchange is unable to create a public folder tree", in the EMC you will find the wizard give you an error message like this one:


 

Summary: 2 item(s). 0 succeeded, 1 failed.

Elapsed time: 00:00:00

New Public Folder Database Failed

Error: Exchange is unable to create a public folder tree for the public folder database that you specified.

Active Directory operation failed on MSaad.MCS.com. The object 'CN=Public Folders,CN=Folder Hierarchies,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=Microsoft CS,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=MCS,DC=com' already exists.

The object exists.

Exchange Management Shell command attempted:

new-publicfolderdatabase -StorageGroup 'MSaad\First Storage Group' -Name 'Public Folder Database' -EdbFilePath 'C:\Program Files\Microsoft\Exchange Server\Mailbox\First Storage Group\Public Folder Database.edb'

Elapsed Time: 00:00:01

Mount Public Folder Database Cancelled


 

Resolution:

Open adsiedit.msc and change the value of msExchPFTreeType to 1, let's do it step by step:

  1. Install adsiedit.msc (ship with windows server 2003 support tool run adsiedit.msc from RUN
  2. Expand Configuration [Server_Name.Domain_Name.Root_Domain], and then expand CN=Configuration,DC=Domain_Name ,DC=Root_Domain.
  3. Expand CN=Services, expand CN=Microsoft Exchange, expand CN=Domain_Name, expand CN=Administrative Groups, expand CN=Exchange Administrative Group (FYDIBOHF23SPDLT), and then click CN=Folder Hierarchies.
  4. In the details pane, right-click CN=Public Folders, and then click Properties.
  5. In the Attributes list, click the msExchPFTreeType, and then click Edit.
  6. In the Value box, type 1, and then click OK two times.
  7. On the File menu, click Exit.
  8. In the Services snap-in, restart the Microsoft Exchange Information Store service.


 

Then create the PF DB again, it should work fine now.

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